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Home Hospitals Texas Austin The Hospital At Westlake Medical Center
The Hospital At Westlake Medical Center
  • Hospital Overall Rating: 0 / 5
  • Facility Security Measures Score: %25
  • READM Group Measure Score: %100

The Hospital At Westlake Medical Center

3.8 (135)

Last updated on April 30, 2025

  • Acute Care Hospitals
  • Texas
  • Austin
  • 23
  • 122
  • Birthing Friendly:
  • Emergency Service:
  • Hospital Overall Rating: 0 / 5
  • Facility Security Measures Score: %25
  • READM Group Measure Score: %100

The Hospital At Westlake Medical Center, located at 5656 Bee Caves Rd in West Lake Hills, TX. As an acute care hospital with 23 beds, we are committed to providing quality healthcare services to our community. Our facility offers 24/7 emergency service capacity, ensuring that you have access to care whenever you need it. With an HCAHPS score of 4, we are proud of our high patient satisfaction levels. Although our Google score is slightly below the state average, we continue to strive for excellence in all areas.

NPI Number : 1992179154
Ownership : Physician
Hospital Type : Acute Care Hospitals
5656 Bee Caves Rd, West Lake Hills, TX 78746, USA
+1 512-327-0000
www.westlakemedical.com
Get Directions

The At Westlake Departments

General Surgery
Hospital Medicine
Orthopedic Surgery
Radiology

The At Westlake Visiting Hours

Department Online Visitation Phone Scheduling Walk-in Visits Same-day Visits Visiting Hours
Emergency 00:00-23:59
Imaging 08:00-16:00
Physical Therapy 08:00-16:00

The At Westlake Doctors

Hospital Medicine Doctors
Dr. Md Letitia Phalen
NPI: 1609802750
Graduation Year: 1993
General Surgery Doctors
Dr. Robert Markus
NPI: 1386675213
Graduation Year: 1990

The At Westlake Survey Questions

HCAHPS Questions

HCAHPS Scores

The At Westlake Information

Average Salary

Department Service Average Fee
Imaging Services CT Scan $900
Imaging Services MRI $1,400
Imaging Services Ultrasound $500
Imaging Services X-Ray $300
Orthopedics & Spine Arthroscopy (Knee) $7,800
Orthopedics & Spine Spinal Fusion (Lumbar, 1 level) $28,000
Orthopedics & Spine Total Knee Replacement $27,500
Orthopedics & Spine Total Shoulder Replacement $27,950
Plastic Surgery Carpal Tunnel Release $3,300
Plastic Surgery Trigger Finger Release $3,200
Plastic Surgery Ganglion Cyst Excision $3,900
Surgical Services Laparoscopic Cholecystectomy $8,200
Surgical Services Appendectomy $7,700
Surgical Services Hernia Repair (Inguinal) $5,900

Payment Plans

Payment Option Availability
Online Payment (doxo)
Credit Card
Debit Card
Apple Pay
Bank Account (ACH)
Cash (on-site cashier)

The At Westlake Accepted Insurance Companies

Medicare
Medicare

Hospital Academic Awards and Achievements

Department Name Award Title Awarding Body Year

What are the activities of the hospital for patients without insurance?

Department / Service (A-Z) Support Option
Charity Care Discount Financial Assistance
Eligibility Screening Services Insurance Guidance
Uninsured Discount Discounted Charges

Statistics

This Hospital vs City Average

This chart compares the Google rating of The Hospital At Westlake Medical Center with the average rating of hospitals located in the same city.

Google Rating (0 - 5)
This Hospital vs State Average

This chart shows how The Hospital At Westlake Medical Center's Google rating compares to the average hospital rating across the state.

Google Rating (0 - 5)

Places within 5 km of The At Westlake

Hotels

Harita
0.4 km

Hotel Viata

4.6

Luxury, outdoor pool, restaurant, spa, fitness center, free WiFi

www.hotelviata.com
+1 844-306-6400Call
+1 844-306-6400
Harita
0.9 km

Omni Barton Creek Resort & Spa

4.5

Golf course, spa, multiple pools, restaurants, luxury suites, tennis courts

www.omnihotels.com
+1 512-329-4000Call
+1 512-329-4000
Harita
1.0 km

AC Hotel Austin Hill Country

4.4

Modern, rooftop bar, outdoor pool, fitness, free WiFi, pet-friendly

www.marriott.com
+1 512-551-1010Call
+1 512-551-1010
Harita
1.0 km

Brava House Bed and Breakfast

4.8

Charming Victorian B&B, free breakfast, unique suites, garden patio

www.bravahouse.com
+1 512-478-5034Call
+1 512-478-5034
Harita
1.0 km

Carpenter Hotel

4.5

Modern boutique, pool, cafe, architecturally unique, pet-friendly

www.carpenterhotel.com
+1 512-682-5300Call
+1 512-682-5300
Harita
1.0 km

Holiday Inn Express & Suites Austin SW - Sunset Valley

4.3

Free hot breakfast, outdoor pool, fitness center, free parking, business center

www.ihg.com
+1 512-891-9500Call
+1 512-891-9500

Florists and Gift Shops

Harita
approx. 0.5 km

Texas Blooms & Gifts

4.7

Exquisite flower arrangements, plants, gift baskets, subscriptions, event florals, same-day delivery

texas-blooms.com
+1 512-474-7719Call
+1 512-474-7719
Harita
approx. 0.8 km

Westbank Flower Market

4.6

Custom bouquets, unique floral gift baskets, European-style flower market, same-day delivery

westbankflowers.com
+1 512-327-3374Call
+1 512-327-3374
Harita
approx. 0.9 km (serves area)

Freytag´s Florist (Delivery Service Area)

4.8

Wide selection of flowers & gifts, personalized recommendations, gourmet gift baskets, same-day delivery

www.freytagsflorist.com
+1 512-371-5640Call
+1 512-371-5640
Harita
approx. 1.0 km

William Paul Floral Design

4.9

Premium-quality flowers, creative floral arrangements, local delivery, wedding event specialists

www.williampaulfloraldesign.com
+1 737-400-4476Call
+1 737-400-4476
Harita
approx. 1.0 km

Nabi Florist

4.7

Wide variety of flowers & gifts, same-day flower delivery, personalized bouquets

www.nabiflorist.com
+1 512-842-4427Call
+1 512-842-4427

Food and Restaurant

Harita
0.5 km

Flower Child

4.5

Healthy, Vegetarian, Vegan, Gluten-Free, Bowls, Salads

www.iamaflowerchild.com
+1 737-708-6005Call
+1 737-708-6005
Harita
0.8 km

Las Palomas Restaurant & Bar

4.5

Mexican, Bar, Margaritas

laspalomasrestaurant.com
+1 512-327-9889Call
+1 512-327-9889
Harita
0.9 km

Chinatown Westlake

4.2

Chinese, Sushi

www.chinatownaustin.com
+1 512-327-1372Call
+1 512-327-1372
Harita
0.7 km

The Grove Wine Bar & Kitchen - Westlake

4.6

Wine Bar, American, Italian

grovewinebar.com
+1 512-327-8822Call
+1 512-327-8822
Harita
0.5 km

Blenders & Bowls - Westlake

4.4

Smoothies, Vegan, Bowls

blendersandbowls.com
+1 512-519-4422Call
+1 512-519-4422
Harita
0.9 km

Sway West Lake Hills

4.6

Modern Thai, Asian Fusion

swaythai.com
+1 512-326-1999Call
+1 512-326-1999

Pharmacies

Harita
0.9 km

Walgreens Pharmacy

3.4

Retail pharmacy, prescription services, over-the-counter meds, photo center

www.walgreens.com
+1 512-732-0256Call
+1 512-732-0256
Harita
0.6 km

Randalls Pharmacy

4.1

Retail pharmacy, prescription services, vaccines

local.pharmacy.randalls.com
+1 512-329-7408Call
+1 512-329-7408
Harita
0.9 km

HEB Pharmacy

4.7

Retail pharmacy, prescription services, vaccines, pet medication savings

www.heb.com
+1 512-329-5184Call
+1 512-329-5184
Harita
Approx. 5 km

Victory Medical Pharmacy

4.3

Full-service compounding, custom medications, vitamins, supplements, RxLocal app refill

www.victorymed.com
+1 512-279-0985Call
+1 512-279-0985
Harita
1.0 km

CVS Pharmacy (inside Target)

4.2

Retail pharmacy, prescription services, drive-thru, immunizations

www.cvs.com
+1 512-329-6138Call
+1 512-329-6138

Taxi and Transportation

Harita
=1 km

ATX Private Car Service

4.9

Luxury black car, executive SUV, Sprinter van, airport transfer, hourly & point-to-point, professional chauffeur

www.atxprivatecarservice.com
+1 512-689-0477Call
+1 512-689-0477
Harita
=1 km

Taxi Fare Finder (Local Austin Taxi)

4

Metered taxi, point-to-point service, local bookings

www.taxifarefinder.com
+1 325-423-1362Call
+1 325-423-1362
Harita
=1 km

zTrip

4.1

Taxi, app-based booking, traditional and updated ride experience

www.mapquest.com
+1 512-797-1766Call
+1 512-797-1766
Working Hours
Emergency Department

24 hours / Day 7 Days / Week

Laboratory Services

24 hours / Day 7 Days / Week

Outpatient Services

Diagnostic Testing

The At Westlake Photos

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