Hospital Overall Rating: 3 / 5
Facility Security Measures Score: %88
READM Group Measure Score: %89

Waterbury Hospital

3.8 (3167)

Last updated on April 30, 2025

Acute Care Hospitals
Connecticut
New Haven
214
1040

Birthing Friendly:
Emergency Service:
Hospital Overall Rating: 3 / 5
Facility Security Measures Score: %88
READM Group Measure Score: %89

Waterbury Hospital, located at 64 Robbins St, Waterbury, CT 06708, USA, is a leading healthcare provider known for its comprehensive acute care services. With a capacity of 214 beds, the hospital excels in offering quality healthcare with round-the-clock emergency services to meet the needs of the community. While the HCAHPS score indicates room for growth, the hospital´s Google rating of 4.2 demonstrates its commitment to patient satisfaction and positions it above the state average, ensuring a reliable choice for your healthcare needs.

NPI Number : 1184615114

Ownership : Proprietary

Hospital Type : Acute Care Hospitals

64 Robbins St, Waterbury, CT 06708, USA

+1 203-573-6000

www.waterburyhospital.org

Get Directions

Waterbury Departments

Anesthesia

Cardiology

Colorectal Surgery

Critical Care Medicine

Emergency Medicine

Endocrinology Clinic

Family Medicine

General Surgery

Hematology

Internal Medicine

Neurology

Orthopedic Surgery

Pain Management

Pediatric Medicine

Physical Therapy

Plastic & Reconstructive

Psychiatry

Pulmonary Medicine

Waterbury Visiting Hours

Department	Online Visitation	Phone Scheduling	Walk-in Visits	Same-day Visits	Visiting Hours
Behavioral Health Unit
Emergency Department					00:00-23:59
Family Birthing Center					11:00-20:00
Intensive Care Unit (ICU)					11:00-20:00
Medical/Surgical/Telemetry					08:00-20:00

Waterbury Doctors

Emergency Medicine Doctors

Dr. Do Dahlia Thorpe

NPI: 1497069942
Graduation Year: 2007

Dr. Md Judith Flaherty-Arnoux

NPI: 1659660140
Graduation Year: 2008

Anesthesia Doctors

Dr. Cna Heather Syombathy

NPI: 1285686006
Graduation Year: 2005

Dr. Cna Michael O´Brien

NPI: 1437168838
Graduation Year: 2006

Hematology Doctors

Dr. Md Victor Chang

NPI: 1760423867
Graduation Year: 1992

Waterbury Survey Questions

HCAHPS Questions

HCAHPS Scores

Waterbury Information

Average Salary

Department	Service	Average Fee (USD)
Cardiology	Consultation	320
Emergency Medicine	Emergency Room Visit (Level 3)	1,200
Gastroenterology	Colonoscopy Screening	1,600
General Surgery	Outpatient Surgery	4,000
Neurology	Consultation	310
Obstetrics & Gynecology	OB/GYN Office Visit	230
Oncology	Chemotherapy Session	4,200
Ophthalmology	Eye Exam	195
Orthopedics	Joint Replacement Surgery	13,400
Pediatrics	Pediatric Consultation	180
Pulmonology	Pulmonary Function Test	370
Radiology	MRI Scan	1,850
Urology	Consultation	220

Payment Plans

Payment Option	Availability
Credit Card
Debit Card
Bank Account (ACH)
Apple Pay

Waterbury Accepted Insurance Companies

Medicare

Medicaid

Aetna

Cigna

Hospital Academic Awards and Achievements

Department	Award Title	Awarding Body	Year
Emergency, Medical, GI Units	Daisy Award for Extraordinary Nurses	The DAISY Foundation	2025
Patient Transport Services	BEE Award	Waterbury Hospital	2025
The Center for Wound Healing, Limb Preservation & Hyperbaric Medicine	Clinical Distinction Award	RestorixHealth	2024
The Center for Wound Healing, Limb Preservation & Hyperbaric Medicine	Excellence in Patient Satisfaction Award	RestorixHealth	2024
Trauma Center	Level II Trauma Center Verification	American College of Surgeons Committee on Trauma	2025
Hospital (Diabetes & Heart Failure)	High Performing Hospital	U.S. News & World Report	2024-2025
Stroke Center	Get With The Guidelines® Award	American Heart Association	2024
Rectal Cancer Program	Accreditation	American College of Surgeons National Accreditation Program for Rectal Cancer	2024
Echocardiography	20 Year Service Bronze Award	Intersocietal Accreditation Commission (IAC)	2024
EMS Department	Lifetime Achievement Citation	Waterbury Hospital EMS Awards	2025
EMS Department	EMT of the Year	Waterbury Hospital EMS Awards	2025
EMS Department	Paramedic of the Year	Waterbury Hospital EMS Awards	2025
EMS Department	EMS Educator of the Year	Waterbury Hospital EMS Awards	2025
EMS Department	EMS Leader of the Year	Waterbury Hospital EMS Awards	2025

What are the activities of the hospital for patients without insurance?

Department / Service (A-Z)	Support Option
Charity Care Discount	Financial Assistance
Eligibility Screening Services	Insurance Guidance
Uninsured Discount	Discounted Charges
Waterbury Health Access Program (WHAP)	Case Management & Access to Care
Prompt Pay Discount	Reduced Charges for Timely Payment

Statistics

This Hospital vs City Average

This chart compares the Google rating of Waterbury Hospital with the average rating of hospitals located in the same city.

Google Rating (0 - 5)

This Hospital vs State Average

This chart shows how Waterbury Hospital's Google rating compares to the average hospital rating across the state.

Google Rating (0 - 5)

Places within 5 km of Waterbury

Hotels

0.6 km

Courtyard by Marriott Waterbury Downtown

4.2

Free WiFi, On-site restaurant, Fitness center, Business services

1 km

Hampton Inn Waterbury

Free breakfast, Free WiFi, Indoor pool, Fitness center, Business center

1 km

Quality Inn Waterbury

3.7

Free breakfast, Free WiFi, Fitness center, Pet-friendly

Food and Restaurant

0.6 km

La Tavola Ristorante

4.5

Italian, Pizza

0.9 km

Spartan Restaurant & Bar

4.4

Italian, American Pub

0.8 km

Brass City Bistro

4.2

Italian, American